During the COVID-19 pandemic, higher education institutions in Sudan faced challenges in maintaining educational processes, particularly in relying on E-learning and Learning Management System (LMS) platforms. The Open University of Sudan (OUS) was forced to use available E-learning platforms but encountered numerous obstacles and challenges. This study aimed to understand the reality of using virtual classrooms in distance learning programs at the Open University of Sudan from the perspective of faculty members. A field survey found that only 55.4% of respondents believed the LMS could fulfill its purpose due to the instability of the electric-power supply. The study also identified contemporary challenges facing Sudanese universities during the pandemic, revealing that distance learning is the optimal alternative for continuing studies. Strengthening internet service and stabilizing the electrical power supply are important factors contributing to the success of distance learning. Physical distancing measures have been criticized for their negative impacts on learning loss in vulnerable populations, and further research is needed to increase the quantity and quality of learning loss evidence. The study recommends encouraging faculty members to take advantage of virtual classroom technology to facilitate and improve educational practice, especially in the field of distance learning.
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